General Terms and Conditions

I. Scope, Contractual Partner

(1) The following terms and conditions of sale and delivery apply to all orders placed by consumers (hereinafter referred to as "Buyer") via the online shop operated at https://oeko-seitz.de/ with

Ökologischer Land- & Weinbau Seitz

Ulrich Seitz
Ritterberg 8
97953 Königheim
Phone: +49 (0) 9341 – 41 54
E-Mail: mail@oeko-seitz.de
Tax ID: 80135/06110

(hereinafter referred to as "Seller", "we" or "us").

(2) A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity (§ 13 BGB).

(3) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law applies to consumers only insofar as mandatory consumer protection provisions of the state in which the consumer has their habitual residence do not provide a more favorable regulation.

(4) The contract language is German.

(5) We deliver exclusively within Germany.

II. Conclusion of Contract

(1) The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to order (invitatio ad offerendum).

(2) By clicking the "Buy" button ("Order with obligation to pay" or similar) in the final step of the ordering process, the Buyer submits a binding offer to conclude a purchase contract. Before sending the order, the Buyer can correct the details at any time using standard keyboard and mouse functions. In addition, all entries are displayed in a confirmation window before the binding order is placed and can be corrected there again.

(3) After sending the order, the Buyer receives an automatically generated order confirmation via e-mail, in which the Buyer's order is listed again. This automatic order confirmation merely documents that the order has been received by us and does not constitute an acceptance of the contractual offer.

(4) The contract is only concluded when we accept the Buyer's offer through an explicit order confirmation or by delivering the goods. Acceptance takes place within five (5) working days of receipt of the order. If no acceptance occurs within this period, the offer is deemed rejected; in this case, the Buyer is no longer bound by their offer.

(5) We save the contract text and send the order data as well as these GTC including the cancellation policy to the Buyer via e-mail. The currently valid GTC can also be viewed at /terms.

III. Prices and Payment Terms

(1) All prices are final prices in Euro and include the currently applicable statutory value-added tax. Shipping costs are added and shown separately during the ordering process.

(2) The prices displayed in the online shop at the time of the order apply.

(3) The Buyer can choose between the payment methods offered at checkout. The available payment methods are displayed to the Buyer during the ordering process.

(4) Payment processing is carried out via the payment service provider Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). The Stripe Terms of Service apply in addition.

(5) The purchase price is due immediately upon conclusion of the contract, unless otherwise stated by the chosen payment method.

(6) The Buyer is only entitled to offset if their counterclaim has been legally established, recognized by us, or is undisputed, or is in a close synallagmatic relationship with the main claim. The Buyer is only entitled to a right of retention insofar as it is based on claims from the same contractual relationship.

IV. Delivery, Shipping and Shipping Costs

(1) Delivery takes place exclusively within Germany to the delivery address provided by the Buyer.

(2) Shipping costs are shown separately in the ordering process and are to be borne by the Buyer, unless otherwise expressly agreed. The current shipping costs can be viewed at /shipping-payment.

(3) Unless otherwise stated in the online shop, the delivery time within Germany is generally three (3) to five (5) working days from the conclusion of the contract or, in the case of advance payment, from receipt of the purchase price in our account.

(4) We ship the goods with Hermes. By placing the order, the Buyer agrees that we may pass on their e-mail address to the shipping service provider for the purpose of shipment tracking and notification. This consent can be revoked at any time by e-mail to mail@oeko-seitz.de; shipment notification will then no longer be possible.

(5) The risk of accidental loss and accidental deterioration of the goods only passes to the Buyer upon handover of the goods.

V. Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.

VI. Warranty

(1) Statutory warranty rights apply. The warranty period for delivered goods is two (2) years from receipt of the goods.

(2) For used goods (e.g., wine collections, second-hand rarities), the warranty period is, by way of derogation, one (1) year from receipt of the goods.

(3) For older wines (generally over 15 years), age-related changes such as a lowered fill level, slight cork discoloration, or minor label discoloration may occur. These are typical characteristics of wine and do not constitute a defect within the meaning of § 434 BGB. For wines older than 15 years, a "Top Shoulder" fill level is considered normal; for wines older than 25 years, a "High Shoulder" fill level is considered normal. Upon request, we will provide the Buyer with information about fill level and bottle condition before sale.

(4) Defects must be reported to us immediately upon discovery.

(5) In the event of a defect, the Buyer is initially entitled to subsequent performance. As part of subsequent performance, the Buyer can choose between remedying the defect or delivering a defect-free item. If subsequent performance fails, the Buyer has the statutory rights (withdrawal, reduction, damages).

VII. Liability

(1) We are liable without limitation in cases of intent and gross negligence, for culpable injury to life, limb, or health, for claims under the Product Liability Act, for the assumption of a guarantee, as well as for maliciously concealed defects.

(2) In the event of a slightly negligent breach of essential contractual obligations (so-called cardinal obligations), our liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract in the first place and on whose compliance the Buyer may regularly rely.

(3) Otherwise, our liability is excluded—regardless of the legal grounds.

VIII. Protection of Minors, Age Verification

(1) We sell alcoholic beverages exclusively to persons who have reached the age of 18 (§ 9 JuSchG).

(2) By placing the order, the Buyer confirms that they have reached the age of 18.

(3) We ensure through a reliable procedure with personal identity and age verification that only persons of legal age receive our products. The shipping service provider hands over the goods exclusively to the recipient personally after successful age verification.

IX. Mandatory Information on Food (LMIV) and Wine

(1) The mandatory information required for our wines according to the Food Information Regulation (LMIV, EU Regulation No. 1169/2011) and Regulation (EU) 2021/2117—particularly information on allergens (e.g., sulfites), nutritional values, and ingredients—can be accessed on the respective product detail page of the online shop or is provided via an electronic reference (e.g., QR code) deposited there.

(2) The Buyer is asked to take note of this information before concluding the contract, particularly with regard to any allergies or intolerances.

X. Data Protection

Information on the processing of personal data can be found in our privacy policy at /privacy.

XI. Dispute Resolution

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board under the Consumer Dispute Resolution Act (VSBG).

XII. Final Provisions

(1) Should a provision of these GTC be or become ineffective, the effectiveness of the remaining provisions shall remain unaffected. The statutory regulation shall take the place of the ineffective provision.

(2) If the Buyer has no general place of jurisdiction in Germany or in a member state of the European Union, or if they have moved their domicile or habitual residence out of the scope of application after conclusion of the contract, or if their domicile or habitual residence is unknown at the time of filing the action, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is our registered office.

Note: The cancellation policy and the model cancellation form can be found at /withdrawal.

Status: May 2026